Plume backs all products purchased through our website with a 100% customer satisfaction guarantee. If, for any reason, you are unhappy with your purchase, please contact us with any concerns and we will provide a replacement product or, where appropriate, a full refund for product returned to us in original packaging with proof of purchase. For any purchases made outside of plumescience.com or plume.ca, from an authorized Plume dealer or retailer, please contact that retailer for any exchange or return requests. Plume does not govern the return policies of our independent retailers or dealers so rules will vary depending on where the purchase was made.

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