How-Tos & FAQs

Only the juiciest Plume details, tips, & tricks.

The Pomade

How Do I Choose a Shade?

We recommend choosing 1 shade lighter than your natural hair color. If you're still not sure, take a selfie in natural light and send to info@plumescience.com. We'll help you find your perfect match!

How do The Pomade and Serum Work Together?

Our Lash & Brow Enhancing Serum is infused with 9 botanical actives which work deep into the root of each hair follicle to increase hair thickness, density, and length. The Nourish & Define Brow Pomade shares the serum's two main all-natural active ingredients (coleus forskohlii & castor oil) to encourage growth in sparse areas and supplement the growth properties of the serum. Used simultaneously (serum at night, pomade in the morning), you will experience a synergistic effect of around-the-clock growth-activating magic.

Is the Pomade Vegan?

Yes, the Plume Nourish & Define Brow Pomade is Certified-Vegan, Cruelty-Free, and of course always 100% natural.

Can I use The Pomade on Micro-bladed Brows?

While none of the ingredients in the Plume Nourish & Define Brow Pomade are known to interfere with the microblading process, we recommend reviewing the ingredient list with your Microblading Specialist to ensure compatibility. Always wait until your brows are fully healed before applying any products to them.

The Serum

How to Use

How do I use Plume Lash & Brow Enhancing Serum?

Apply Plume Lash & Brow Enhancing Serum before bed (and/or in the morning), using the applicator brush directly onto the root of clean lashes the same way you would apply eyeliner. Allow 6 to 8 weeks for maximum results.

Any tips on how best to apply Plume Lash & Brow Enhancing Serum?

Plume Lash & Brow Enhancing Serum has a white, creamy appearance when first applied making it easy to see where its going. It dries clear and becomes invisible shortly after application.

Can I wear makeup if I have Plume Lash & Brow Enhancing Serum on?

Yes. Allow Plume Lash & Brow Enhancing Serum to fully dry before applying mascara and other eye makeup.

What happens if Plume Lash & Brow Enhancing Serum gets in my eye?

Rinse your eye(s) with water. If you encounter any irritation or discomfort, simply discontinue use until it completely resolves.

How it Works

How does the serum work?

Plume Lash & Brow Enhancing Serum's unique ingredients strengthen and condition the hair follicles of your lashes and brows, allowing them to reach their maximum fullness without the use of potentially harmful chemicals.

How long before I start seeing results with Plume Lash & Brow Enhancing Serum?

Results vary. While it is not uncommon for Plume Lash & Brow Enhancing Serum users to see pleasing results in less than 4 weeks, we recommend allowing 8 to 12 weeks for Plume Lash & Brow Enhancing Serum to deliver maximum results.

How long does one tube of Plume Lash & Brow Enhancing Serum last?

A 5ml container of Plume Lash & Brow Enhancing Serum is intended to last for 12 to 14 weeks with normal usage (top and bottom lashes, once per day). If the frequency of application is increased, or if Plume Lash & Brow Enhancing Serum is applied to both lashes and brows, it will not last as long.

How long does Plume Lash & Brow Enhancing Serum last after opening?

We recommend storing Plume Lash & Brow Enhancing Serum at room temperature and discarding any unused product 3 months after opening.

Is the Serum Right for Me?

Can Plume Lash & Brow Enhancing Serum cause adverse or allergic reactions?

Although Plume Lash & Brow Enhancing Serum contains only natural ingredients that won't harm you, use caution when applying it to ensure no direct contact with your eyes. Always carefully read the ingredients and directions before using any cosmetic product. If you have any known allergies to one or more ingredients in Plume Lash & Brow Enhancing Serum, do not use the product. In the rare event that you encounter any irritation or discomfort, simply discontinue use until it completely resolves.

Can I use Plume Lash & Brow Enhancing Serum if I have eyelash extensions?

Yes. Plume Lash & Brow Enhancing Serum can be used in conjucntion with eyelash extensions. Plume Lash & Brow Enhancing Serum is very beneficial for those wanting to nourish and rehydrate their lashes during and after extention use.

Can pregnant or nursing women use Plume Lash & Brow Enhancing Serum?

While Plume Lash & Brow Enhancing Serum contains no ingredients that have any known harmful effects on pregnant or nursing women, please consult a doctor before using.

Any advice on switching from a hormone-based eyelash treatment to Plume Lash & Brow Enhancing Serum?

We recommend waiting at least 2 months before using Plume or any other lash enhancing product after using a hormone-based eyelash treatment. As your eyelids will no longer be receiving an exogenous supply of hormones, it’s important to allow the glandular function in your eyelids to return to normal in order to experience normal results from other treatments.

Can age affect results?

It can. The drop in hormones as we age will slow the production of eyelashes, meaning new lash follicles will take longer to mature. Also, eyelashes lose their ability to retain moisture as effectively, often resulting in damage to the follicle. Plume Lash & Brow Enhancing Serum is effective in both of these circumstances, however results are often slower to appear with advanced age. Allow 12 – 16 weeks of consistent use to see full, fabulous results!

All Plume Products

What is Plume's exchange and return policy?

Your satisfaction is our priority. Plume backs our product with a 100% customer satisfaction guarantee. If, for any reason, you are unhappy with your purchase, please contact us with an explanation of the problem and we will provide a replacement product or, where appropriate, a full refund for product returned to us in original packaging with original receipt/proof of purchase.

What are Plume's Ingredient Standards?

We pledge to only use 100% natural ingredients in all of our products. Our formulas will be vegan wherever possible, and always cruelty-free, never tested on animals, and completely non-toxic.

Where can I purchase Plume Products?

Please visit https://www.plumescience.com/pages/retailers to find the retailer nearest you + select the products you are looking for.